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Old 10-27-2013, 18:35   #26
Larry V
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Quote:
Originally Posted by hoghunter82 View Post
I have had nothing but great experience with HK customer service. The only reason I've sent HK guns back to HK was for custom work (P7 refresh & LEM/Hybrid trigger on USP). Work was done within 24hrs of receipt and sent back. All on my on dime but I expect that when it's at my choice. Whenever I send my Glock back to Glock it's always free, but the Glock keeps coming back with the same BTF and/or ejection issues. But I'm sure it because I'm limp wristing the Glock- LOL!!!


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Nothing but positive experiences here also!!!
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Old 10-27-2013, 18:38   #27
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Funny how the internet works.
No matter what brand or product, if someone has a bad experience and posts about, everyone with good products from that company feels the need to voice them.
I've owned lots of H&K products over the years, and (thankfully) have never needed service.
That said, I would NEVER buy any handgun that required major service after 2000 rounds.
Up until buying my Nighthawk, and reading this post, I've never felt the need to read a gun manufacturers warranty or maintenance schedule.
Times are changing I guess.
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Old 10-27-2013, 21:28   #28
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Well, thio say the mosts has not been my experience with HK customer service, to say the least. To say the most, they have been the most accomodating of any gun company I have worked with, though that experience has been limited to Taurus...LOL
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Old 10-28-2013, 13:56   #29
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Originally Posted by bac1023 View Post
I'm a member there, but hardly ever post.

This!

I do like H&K handguns. I carry one almost daily.

I know nothing about their customer service.
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Old 10-29-2013, 06:09   #30
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I've received excellent customer service from H&K, including both free and heavily discounted parts. I've had the rep/gunsmith send me parts (free) from his workbench stash when the "for sale" parts were backordered so I could get my gun back up and running.
I also had the gunsmith give me some hints and tips on making the repair easier (the "secret" to installing the trigger spring).
In my experience their CS is easily the equal of S&W and Glock.

That had to have been Travis Teague !
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Old 10-29-2013, 14:30   #31
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That said, I would NEVER buy any handgun that required major service after 2000 rounds
The normal H&K USP/P-series major service interval is 20k rounds (recoil, trigger return, flat spring replacement).

Running a suppressor on a handgun is extremely hard on the recoil system due to the huge increase in back pressure. You also have the additional problem of all that weight hanging off the end of the pistol in a tilting barrel lock up design. Different suppressors can have considerably different weights, recoil impulses and back pressures which makes a ultra-conservative 2000 round service interval the prudent schedule for a manufacturer to recommend.
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Old 10-29-2013, 14:37   #32
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That had to have been Travis Teague !
You mean Jesse T. He is awesome!


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Old 10-29-2013, 15:51   #33
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You mean Jesse T. He is awesome!





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I did indeed mean Travis !
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Old 10-29-2013, 17:34   #34
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Originally Posted by NMGlocker View Post
The normal H&K USP/P-series major service interval is 20k rounds (recoil, trigger return, flat spring replacement).

Running a suppressor on a handgun is extremely hard on the recoil system due to the huge increase in back pressure. You also have the additional problem of all that weight hanging off the end of the pistol in a tilting barrel lock up design. Different suppressors can have considerably different weights, recoil impulses and back pressures which makes a ultra-conservative 2000 round service interval the prudent schedule for a manufacturer to recommend.
I don't doubt what you are saying.
I did just read my FN's warranty and it doesn't mention anything about which supressor to run, special maintenance, or limitations on the warranty because of the supressor. I have no idea how the FN will hold up, but haven't read about a single supressor issue. Time will tell I guess.
That said, at this point I'm glad I didn't go with an H&K.
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Old 10-29-2013, 18:06   #35
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Originally Posted by NMGlocker View Post
The normal H&K USP/P-series major service interval is 20k rounds (recoil, trigger return, flat spring replacement).

Running a suppressor on a handgun is extremely hard on the recoil system due to the huge increase in back pressure. You also have the additional problem of all that weight hanging off the end of the pistol in a tilting barrel lock up design. Different suppressors can have considerably different weights, recoil impulses and back pressures which makes a ultra-conservative 2000 round service interval the prudent schedule for a manufacturer to recommend.
You know I personally don't think I'd ever want to run a suppressor on my pistols. A lot of extra cost and no added benefit for me. YMMV though.
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Old 10-29-2013, 18:34   #36
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i have had nothing but positive experiences with hk cs over the years. and if i buy a product that the manufacturer says is tested and warrantied to work with x and y but i choose to shoot it with z and there is an issue, then i take the big boy lumps. not that "manufacturer umptyfratz does not say this on theirs so they should be better". i guarantee hk spent many hours of design, manufacture, and consulting with the other manufacturers to say they warranty the gun for use with the other, TESTED products. this is what you pay for.

same analogies as the guy who bought a top tier ar and got butthurt that it would not shoot and cycle wolf steel cased ammo where his cheapo dpms would or the guy who buys a 1911 that wont cycle his handloads reliably but a lesser brand will, blames the manufacturer because he sent it back and they returned it saying it works fine with factory ammo.
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Old 10-29-2013, 20:15   #37
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I have no idea how the FN will hold up,
Not very well so far.
Multiple dead trigger issues when they get hot.
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Old 10-30-2013, 17:09   #38
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All companies will have CS problems,
but i never had to send my HK's (6 of them back)
my personal opinion, the best engineered polymer pistol.
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Old 10-30-2013, 21:39   #39
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All companies will have CS problems,
but i never had to send my HK's (6 of them back)
my personal opinion, the best engineered polymer pistol.
Agree and Agree!

HK kicks butt!

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Old 10-30-2013, 22:35   #40
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We can't have an HK thread without this.

HK. Because you suck. And we hate you.
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Old 10-31-2013, 09:00   #41
SpringerTGO
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Originally Posted by NMGlocker View Post
Not very well so far.
Multiple dead trigger issues when they get hot.
How hot do I have to get it? The supressor gets way hot, but I haven't been able to make it fail. With factory loads it seems to run great. It's not 100% with the current reload I am making, but it's a pretty light load.
This is the first I have heard of a "dead trigger issue". Can you point me to any information on this?
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Old 10-31-2013, 21:46   #42
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I don't doubt what you are saying.
I did just read my FN's warranty and it doesn't mention anything about which supressor to run, special maintenance, or limitations on the warranty because of the supressor. I have no idea how the FN will hold up, but haven't read about a single supressor issue. Time will tell I guess.
That said, at this point I'm glad I didn't go with an H&K.
Early fn tacticals and ospreys didn't get along. I had a baffle strike with my fnp tactical and silencerco osprey suppressor a year or so ago. Since then, silencerco has made a piston made specifically for the fnp tactical which I now have and run 100%. It's Bc the shoulder on the fnp tactical isn't concentric to the barrel. I also have a usp-t and usp-ct that I use with my osprey and no issues with any of the 3 as of lately. My bro uses a Tirant 45 with a threaded 1911 and hk45ct with no issues
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Old 11-01-2013, 06:39   #43
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Can you imangage if other pistol manufactures told the owners of their products to replace a part every 2000 rounds?
Do you know how many morons think Glock RSAs need to be replaced every 2000 rounds? Hell, some think they need to be replaced after 500 rounds.



I kid you not. Go read in the General Glocking area.
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Old 11-01-2013, 08:56   #44
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Early fn tacticals and ospreys didn't get along. I had a baffle strike with my fnp tactical and silencerco osprey suppressor a year or so ago. Since then, silencerco has made a piston made specifically for the fnp tactical which I now have and run 100%. It's Bc the shoulder on the fnp tactical isn't concentric to the barrel. I also have a usp-t and usp-ct that I use with my osprey and no issues with any of the 3 as of lately. My bro uses a Tirant 45 with a threaded 1911 and hk45ct with no issues
Thanks for the information. I was getting a little nervous about this. So far, the FN appears every bit as great as I thought it would be. At first the trigger took some getting used to, but last time out I shot it better than I did my Nighthawk. I think the Osprey helps, but all this talk about how hard it is on the host had me wondering. I guess worst case is that I break it and send it back to FN.
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Old 11-01-2013, 12:54   #45
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I shoot my fnp almost always suppressed and a few thousand rounds later it still functions 100% with zero signs of premature wear.
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Old 11-01-2013, 13:15   #46
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A significant percentage of my firearms are H&K products. Usually a H&K P2000SK and/or a USP 45C are one of the options in my daily use CCW selection.

I have easily put at least 100000 rounds through my H&K products. I have never had a problem that required any sort of H&K customer service.

Based on my experience, in my opinion, if you do not abuse a H&K firearm, they can be almost as reliable as the Sun coming up in the morning.

RJ

Last edited by RJ's Guns; 11-01-2013 at 13:52.. Reason: I thought my estimate was too high.
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Old 11-01-2013, 14:44   #47
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I'm a member there, but hardly ever post.
Same here bac. I don't have any HKs anymore but that board was crazy.
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Old 11-01-2013, 15:02   #48
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Same here bac. I don't have any HKs anymore but that board was crazy.



I am a member there as well and like both of you rarely post but I must think that they can't be any worse than a couple of the 1911 forums.
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Old 11-01-2013, 15:08   #49
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I've owned three HK pistols and ended up trading/selling them all. I even had a tan frame Mk 23 that I (idiotically) traded off.

So I am not an HK die hard here when I say this.

I think HKs are just that good. They are about the only plastic pistol that you could leave "plastic pistol" out as a qualifier if you get into a debate about the world's highest quality guns.

That said, I just never really could warm up to them and their funky mag release. I'd rather have a G21 than an HK45, even though the HK45 is an outright better gun quality wise.

Last edited by s&wfan; 11-01-2013 at 15:10..
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Old 11-01-2013, 15:35   #50
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Quote:
Originally Posted by NMGlocker View Post

...Running a suppressor on a handgun is extremely hard on the recoil system due to the huge increase in back pressure...

Do you have a source for this revelation?

How do you explain those of us that have fired literally thousands of suppressed rounds through the HK USP45 Tactical and an Octane 45 suppressor with no damage whatsoever?

In fact, my USP45 Tactical still looks brand new?

There's something in the OP's story that we're not being told?
He seems to be going to a lot of trouble to discredit HK's customer service?

..

Last edited by JBnTX; 11-01-2013 at 15:47..
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