Printer Help Needed
Back when I had a real job I worked with PCs a lot and had to do my share of troubleshooting. I got a call from my sister-in-law (out of state) asking for help with her printer and need some ideas. She has a laptop with Windows 7 and a HP Deskjet printer connected via USB. She can print emails with no problem but anything else just generates a blank piece of paper. I had her uninstall her printer and her driver, reboot, and reinstall them with downloads from the HP website with no effect. As far as I can tell her print settings are correct, but I have no ideas past this. Any thoughts?
Not a doctor, but plays one on the internet.