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Old 01-26-2013, 17:11   #26
Dennis in MA
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I love people that ask a question via email. You respond fairly quickly. A half hour later, your phone rings. "Did you get my email?" "Yes, I already responded."

Then they read the email and ask other questions younalreadynanswered in your initial reply. Grrrrr
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Old 01-26-2013, 17:48   #27
Recalcitrant
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I prefer email because it can avoid much of the "he said/she said" and skip right to, "Here's the email." Occasionally, I've sent off the, "Per our conversation, I have..." email. I'm obviously documenting what happened and sometimes that's necessary. CYA and such.

I've always been good about checking my email and replying in a timely fashion. A phone call, for me, are for those things that demand immediate attention and unless you're my supervisor you can't dictate my priorities for the day. Send an email and when it's done or there's been a change, I'll reply.

I would guess part of it is generational, with younger people leaning more toward email.
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Old 01-27-2013, 01:04   #28
Gallium
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Quote:
Originally Posted by Dennis in MA View Post
I love people that ask a question via email. You respond fairly quickly. A half hour later, your phone rings. "Did you get my email?" "Yes, I already responded."

Then they read the email and ask other questions younalreadynanswered in your initial reply. Grrrrr

Yes, we covered this point in the thread 2hrs before your entry.
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