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Old 01-29-2013, 14:37   #841
JimD303
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Quote:
Originally Posted by Fear Night View Post
Jim, how does it work if I got a backorder email on my items, but now they are in stock? Will the in stock items get set aside until the remaining backorders come in?

My order is #P178025 I placed last week. G17, G19, and G21 mags
Our inventory is computer controlled so the oldest order gets product first (first come, first served). You should be getting your entire order shortly.

Apparently our shipping department is a few days behind due to the flu and the increased volume but we're shipping hundreds of orders/ day.
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Old 01-29-2013, 14:52   #842
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Originally Posted by JimD303 View Post
Yes, G23 mags are still in stock.

A few others are in extremely limited quantities like the G21's and G17's. Those will probably sell out and go back to being back-ordered before the end of the day...
Does that mean the G17 17 round magazines I ordered 01/22/2013 will be shipped soon? I have had been notified if this is the case.
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Old 01-29-2013, 14:55   #843
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Originally Posted by JBP55 View Post
Does that mean the G17 17 round magazines I ordered 01/22/2013 will be shipped soon? I have had been notified if this is the case.
Maybe I can answer that. I order some G17 mags two days after you and right now that order is in the shipping department, so I would assume your order is there also. These guys are the best, so I would not worry.
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Old 01-29-2013, 14:56   #844
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Good to hear! I got g19 and g21 mags last week as well as pmags. Does the order wait to ship all at once if only one part is back ordered?


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Old 01-29-2013, 15:01   #845
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Originally Posted by JBP55 View Post
Does that mean the G17 17 round magazines I ordered 01/22/2013 will be shipped soon? I have had been notified if this is the case.
Probably... not knowing your order# I can't say definitively.

A lot of people are adding on PMAGs onto their orders, and those are not in stock... so that might be holding up some folks orders. The products that you ordered that we do have are being set aside for such orders, virtually, so to speak. They don't go in a shipping box, but our inventory software puts a hold on them for that order and lists them as being "unavailable".

If the order is waiting on stuff that isn't in stock, it might not ship immediately. Those "partial" orders end up being manually reviewed often, and sometimes they don't ship immediately.

We are trying to get the magazine orders out as quickly as possible, you just have to bear with us a bit as we're down a few folks due to the flu, and are doing our best to cope with the increased volume.

Thanks
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Old 01-29-2013, 15:15   #846
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Originally Posted by uaengineer View Post
Mags from Target Sports USA arrived today. Heads up to all those who got some from them.
How do you know this?
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Old 01-29-2013, 15:21   #847
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How do you know this?
Because the FedEx guy handed me a box from Target Sports USA and I opened it and there were mags inside...
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Old 01-29-2013, 15:24   #848
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Because the FedEx guy handed me a box from Target Sports USA and I opened it and there were mags inside...
To the best of my knowledge they were never out of stock. Just had so many orders that caused them to get behind. I ordered my mags the same day you did (the 16th) and I haven't heard anything from them.
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Old 01-29-2013, 16:31   #849
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Originally Posted by JimD303 View Post
Probably... not knowing your order# I can't say definitively.

A lot of people are adding on PMAGs onto their orders, and those are not in stock... so that might be holding up some folks orders. The products that you ordered that we do have are being set aside for such orders, virtually, so to speak. They don't go in a shipping box, but our inventory software puts a hold on them for that order and lists them as being "unavailable".

If the order is waiting on stuff that isn't in stock, it might not ship immediately. Those "partial" orders end up being manually reviewed often, and sometimes they don't ship immediately.

We are trying to get the magazine orders out as quickly as possible, you just have to bear with us a bit as we're down a few folks due to the flu, and are doing our best to cope with the increased volume.

Thanks
Order # P178177.
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Old 01-29-2013, 16:57   #850
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Like many others, I ordered G17 magazines at almost midnight (EST) last Wednesday and received them today. Midway has been pretty steady
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Old 01-29-2013, 17:33   #851
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Originally Posted by GeorgiaGlocker View Post
To the best of my knowledge they were never out of stock. Just had so many orders that caused them to get behind. I ordered my mags the same day you did (the 16th) and I haven't heard anything from them.
I don't think they have live inventory so it's hard to know exactly if they were still in stock. You might should call them and see what's going on.
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Old 01-29-2013, 18:17   #852
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My 2 G19 mags were delivered today!
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Old 01-29-2013, 18:53   #853
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Originally Posted by JimD303 View Post
Yes, G23 mags are still in stock.

A few others are in extremely limited quantities like the G21's and G17's. Those will probably sell out and go back to being back-ordered before the end of the day...
Just placed my second order with you guys. Great service!

Thank you.
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Old 01-29-2013, 19:06   #854
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Originally Posted by JimD303 View Post
A lot of people are adding on PMAGs onto their orders, and those are not in stock... so that might be holding up some folks orders.

Are you sending out orders of PMAGS occasionally? I would like to get a few of the latest generation for my SCAR one of these days.

Sorry for the aside, but it's nice to have this back and forth with someone that is on the retail side for a change.

Thanks!
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Old 01-29-2013, 19:17   #855
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If you need AR mags, your best bet is to follow this thread: http://www.ar15.com/forums/t_3_17/40....html&page=248
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Old 01-29-2013, 19:26   #856
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Originally Posted by uaengineer View Post
I don't think they have live inventory so it's hard to know exactly if they were still in stock. You might should call them and see what's going on.
I did call them this afternoon. They tell me they are working on orders from Jan 1-4. I mentioned your order and the girl tells me she has no idea how you received your order today from the 16th. She acted like it couldn't have happened.

I asked are the mags in stock and she said they were. It's just a matter of getting to my order. The wait goes on......
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Old 01-29-2013, 21:05   #857
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Apparently, I learned how to place orders for my G19 mags at all the wrong places.

Lone Wolf - ordered Dec 14, followed up last week to see of they were at least going to honor the order at some point, response I got was "Only time will tell. Nothing is for certain"

Glockmeister - ordered Dec 22ish, said in stock at the time - 10 rounders. Did not followup.

Glockstore - ordered Jan 5ish said in stock at the time. Did not followup.

TargetSportUSA - ordered Jan 15, in stock at the time, website indicates they are shipping early Jan orders. Seems like this will be the order I placed last and receive first.

I'm not in a rush so no biggie, just don't want to pay $40+.

Interesting that some of you ordered and received in the last week or so from other places. I'm not overjoyed with Lone Wolf's answer. We'll see who delivers and honors the order. Newer Glock owner here so have lots of stuff to buy from the right place!

I did order and receive mags for my Sig within a week in early Jan. Though Sig mags are horribly priced from the get go so not really trumping that as a positive.
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Old 01-29-2013, 21:18   #858
JimD303
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Quote:
Originally Posted by Ice Auger View Post
Are you sending out orders of PMAGS occasionally? I would like to get a few of the latest generation for my SCAR one of these days.

Sorry for the aside, but it's nice to have this back and forth with someone that is on the retail side for a change.

Thanks!
Yes, they're just trickling in slowly (a box or two at a time) and we have a LOT of catching up to do on them.
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Old 01-29-2013, 21:25   #859
JimD303
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Originally Posted by GeorgiaGlocker View Post
I did call them this afternoon. They tell me they are working on orders from Jan 1-4. I mentioned your order and the girl tells me she has no idea how you received your order today from the 16th. She acted like it couldn't have happened.

I asked are the mags in stock and she said they were. It's just a matter of getting to my order. The wait goes on......
With all of the different colors, generations, windows or not, extended glock mags or standard length, etc. it's easy to get mixed up on what we were out of what what we were not, especially if you're not a gun person.

We are not only working on order from Jan 1-4... there may have been back orders from then that we are just shipping now because the mags came in Monday (or whatever it was), but that doesn't mean that ALL orders are delayed that far. I've seen plenty of recent orders ship within a day or two if everything was in stock.

It's hard to summarize every possible situation for hundreds of orders on products that no-one can keep in stock or get accurate lead times on. We're shipping daily, in the order that orders were taken in.
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Old 01-29-2013, 21:43   #860
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Because the FedEx guy handed me a box from Target Sports USA and I opened it and there were mags inside...
Can you be more specific ?
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