GlockTalk.com
Home Forums Classifieds Blogs Today's Posts Search Social Groups



  
SIGN-UP
Notices

Glock Talk
Welcome To The Glock Talk Forums.
Reply
 
Thread Tools Display Modes
Old 10-04-2012, 07:32   #1
gwalchmai
Lucky Member
 
gwalchmai's Avatar
 
Join Date: Jan 2002
Location: Outside the perimeter
Posts: 44,223


Flooring question

We're (again) looking into redoing our floors. I had a gal out to do an estimate last Friday. She gave us an estimate for the downstairs and said she'd email the one for upstairs to us on Monday. So far no sign of it. I know she has our phone and email info because she's used it. Is this sort of lack of follow-through common and acceptable in you guy's experience, and would you do business with someone who failed this way?

Another question, the estimate she gave us notes that a 50% deposit is required up front. I think this is unacceptable. I might go 10%. Am I out of line?

Thanks!
gwalchmai is offline   Reply With Quote
Old 10-04-2012, 07:34   #2
Dennis in MA
Get off my lawn
 
Dennis in MA's Avatar
 
Join Date: Aug 2001
Location: Taunton, MA
Posts: 52,574
Let me run some calculations and get back to you later. I'll email or call you.



























50% deposit? Wood floors? Probably reasonable. Wood is expensive. Just make sure it's delivered to your home directly. That's how we did it. . . 10 yrs or so ago.
__________________
The truth is you're the weak. And I'm the tyranny of evil men. But I'm tryin', Ringo. I'm tryin' real hard to be the shepherd.
Dennis in MA is offline   Reply With Quote
Old 10-04-2012, 07:38   #3
M&P15T
Beard One
 
M&P15T's Avatar
 
Join Date: Apr 2011
Location: Arlington, VA.
Posts: 9,161
Quote:
Originally Posted by gwalchmai View Post
We're (again) looking into redoing our floors. I had a gal out to do an estimate last Friday. She gave us an estimate for the downstairs and said she'd email the one for upstairs to us on Monday. So far no sign of it. I know she has our phone and email info because she's used it. Is this sort of lack of follow-through common and acceptable in you guy's experience, and would you do business with someone who failed this way?

Another question, the estimate she gave us notes that a 50% deposit is required up front. I think this is unacceptable. I might go 10%. Am I out of line?

Thanks!
Way too long for the upstairs price (not estimate). It's important that you get a price, not an estimate. Estimates go hand in hand with change orders (more money, more time), and you don't want that. And a clear contract, that explains precisely what is going to be done, when, and for how much.

50% deposit is pretty standard. They have to front mucho costs in materials and labor, and they're protecting themselves from customers that decide they're not going to pay after the job is done. Trust me, I've heard of that happening, and with any decently smart business owners, it only happens once before they get good money upfront from then on.

What sort of flooring are you getting? Any sub-floor work necessary?

I just noticed you wrote "again" when mentioning getting numbers for getting your floors done. How many times have you had someone out to give you a cost for the work?
__________________
Lucius Quinctius Cincinnatus (519 BC – 430 BC) Power should only be given to those that want it least.

Last edited by M&P15T; 10-04-2012 at 07:41..
M&P15T is offline   Reply With Quote
Old 10-04-2012, 07:48   #4
RedTop
Senior Member
 
RedTop's Avatar
 
Join Date: Oct 2008
Location: Georgia
Posts: 2,361
Quote:
Originally Posted by M&P15T View Post
Way too long for the upstairs price (not estimate). It's important that you get a price, not an estimate. Estimates go hand in hand with change orders (more money, more time), and you don't want that. And a clear contract, that explains precisely what is going to be done, when, and for how much.

50% deposit is pretty standard. They have to front mucho costs in materials and labor, and they're protecting themselves from customers that decide they're not going to pay after the job is done. Trust me, I've heard of that happening, and with any decently smart business owners, it only happens once before they get good money upfront from then on.

What sort of flooring are you getting? Any sub-floor work necessary?

I just noticed you wrote "again" when mentioning getting numbers for getting your floors done. How many times have you had someone out to give you a cost for the work?
If it’s a standard brick and mortar shop you’re getting an estimate from then 50% is too high. 20% max has been my experience.

I agree with everything else you said. Need a little more info, OP.
RedTop is offline   Reply With Quote
Old 10-04-2012, 07:53   #5
M&P15T
Beard One
 
M&P15T's Avatar
 
Join Date: Apr 2011
Location: Arlington, VA.
Posts: 9,161
Quote:
Originally Posted by RedTop View Post
If it’s a standard brick and mortar shop you’re getting an estimate from then 50% is too high. 20% max has been my experience.

I agree with everything else you said. Need a little more info, OP.
I've been in the home improvement business for decades. 1/2 materials and 1/3rd labor is usually what is due at signing. This company asking for 50% is entirely reasonable. The most important thing the OP can do, is to check their rating with the BBB, and be sure he has a very, very clear contract.

Perhaps 20% is a Georgia thing, maybe something to do with your state laws protecting consumers.

OP, what kind of company?
__________________
Lucius Quinctius Cincinnatus (519 BC – 430 BC) Power should only be given to those that want it least.

Last edited by M&P15T; 10-04-2012 at 08:13..
M&P15T is offline   Reply With Quote
Old 10-04-2012, 08:02   #6
Sharkey
Senior Member
 
Sharkey's Avatar
 
Join Date: Nov 2006
Location: DFW, TX
Posts: 3,582
Yeah the deposit isn't out of line. They should get back to you quickly. Ours gave us the price at the time they measured the floors. We pulled all our carpet and have tile in the wet areas and Vinyl planking everywhere else. We're happy.
__________________
Our perception of God determines our communication with Him.
Sharkey is offline   Reply With Quote
Old 10-04-2012, 08:09   #7
RedTop
Senior Member
 
RedTop's Avatar
 
Join Date: Oct 2008
Location: Georgia
Posts: 2,361
It has been 15 years since I sold floor covering so maybe things have changed.
RedTop is offline   Reply With Quote
Old 10-04-2012, 08:14   #8
gwalchmai
Lucky Member
 
gwalchmai's Avatar
 
Join Date: Jan 2002
Location: Outside the perimeter
Posts: 44,223


Quote:
Originally Posted by M&P15T View Post
I've been in the home improvement business for decades. 1/2 materials and 1/3rd labor is usually what is due at signing. This company asking for 50% is entirely reasonable. The more important thing the OP can so is to check their rating with the BBB, and be sure he has a very, very clear contract.

Perhaps 20% is a Georgia thing, maybe something to do with your state laws protecting consumers.

OP, what kind of company?
It's a brick & mortar flooring store.

We have a den and three bedrooms that we'll probably put carpet in, then a hallway, master BR, and stairs that we'll probably do in hardwood.

These guys are good in BBB and Angie's List.
gwalchmai is offline   Reply With Quote
Old 10-04-2012, 08:14   #9
davew83
hhhhhhhhmmmmmmm
 
davew83's Avatar
 
Join Date: Oct 2004
Location: SC
Posts: 1,814
Send a message via AIM to davew83
As a contractor who has been screwed over more than a few times, 100% of parts and materials is due up front, labor down payment is negotiable and depends on the job, customer, etc...
__________________
God and soldiers we adore, in time of danger, not before, let the danger
be safely righted, and God is forgotten and soldiers slighted.
- John Churchill
Duke of Marlborough
davew83 is offline   Reply With Quote
Old 10-04-2012, 08:19   #10
M&P15T
Beard One
 
M&P15T's Avatar
 
Join Date: Apr 2011
Location: Arlington, VA.
Posts: 9,161
Quote:
Originally Posted by gwalchmai View Post
It's a brick & mortar flooring store.

We have a den and three bedrooms that we'll probably put carpet in, then a hallway, master BR, and stairs that we'll probably do in hardwood.

These guys are good in BBB and Angie's List.
Then I wouldn't sweat the 50%, you'd do the same if it was your company.

Just make sure you have a very, very clear contract on what is going to happen, exactly what materials are going to be used, and when it will happen/how long it will take. If the company is good, their contract will already cover those contractual bases.
__________________
Lucius Quinctius Cincinnatus (519 BC – 430 BC) Power should only be given to those that want it least.
M&P15T is offline   Reply With Quote
Old 10-04-2012, 14:53   #11
Big Bird
NRA Life Member
 
Big Bird's Avatar
 
Join Date: Aug 2003
Posts: 10,054
Look in the yellow pages and find the local wholesale hardwood flooring supply. Stop by and ask the guy at the city sales desk for some referrals for the contractors that do good work. Look up those referrals on Angie's list.

I just did that after my old hardwood flooring guy fell through. The guy I picked came by on time for the estimate and a week later he had a crew here to do the work. They finished in three days, did great work, and cleaned up their mess. He came by at least once a day while they were doing their work to check on things and closed out the job.

No money up front--but this was all refinish work.

In my experience the hardwood flooring guys here will ask you to front the material cost and recommend that the flooring sit in your home for a 2 weeks to a month before its installed to adjust to the humidity of the house.
__________________
Big Bird,

“Est Nulla Via Invia Virute”
Big Bird is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT -6. The time now is 01:13.



Homepage
FAQ
Forums
Calendar
Advertise
Gallery
GT Wiki
GT Blogs
Social Groups
Classifieds


Users Currently Online: 766
187 Members
579 Guests

Most users ever online: 2,244
Nov 11, 2013 at 11:42