GlockTalk.com
Home Forums Classifieds Blogs Today's Posts Search Social Groups



  
SIGN-UP
Notices

Glock Talk
Welcome To The Glock Talk Forums.
Closed Thread
 
Thread Tools Display Modes
Old 09-29-2012, 21:31   #51
mobilecommand
Member
 
Join Date: Jun 2010
Posts: 53
Monday will 29 days waiting for my CHF upper form labor day.

some how on day 15 it was shipping this week.

Following week was its in production and should ship this week.

when i ask for a update on day 30 i am sure it will be shipping this week.

Lol..

I also have a charging handle, butt stock kit, and some lpks from the same order.

i am sure they wont ship any of that lol..
mobilecommand is offline  
Old 09-29-2012, 21:36   #52
WoodenPlank
Who?
 
WoodenPlank's Avatar
 
Join Date: May 2010
Location: NW Florida
Posts: 7,675
Quote:
Originally Posted by Big Bird View Post
Hell, in 500 rounds that coating is going to be toast anyhow.

Just shoot the darn thing.
Don't know who you've been buying uppers from, but their anodizing must suck.
__________________
Never argue with an idiot. They will drag you down to their level and beat you with experience.
WoodenPlank is offline  
Old 09-29-2012, 21:39   #53
bmoore
Senior Member
 
bmoore's Avatar
 
Join Date: Jan 2006
Location: Under a regime.
Posts: 4,277
Quote:
Originally Posted by Hour13 View Post
Well, they screwed it up again. Really starting to lose faith. Too bad too, as most know, I've got a "beater" PSA carbine that I absolutely adore. But after the typical 2 week wait, my middy upper finally arrives, and this is what I pull out of the box...

Black Rifle Forum

Black Rifle Forum

95% of the interior surface?

Bare.
Frikin.
Aluminum.

How in the hell nobody noticed this during assembly, or when it was test-fired, is completely beyond me.

So I call them.

Girl can't get off the phone fast enough. "You need to send us pics, and we'll figure out what we're going to do."

After going on the site to get the email address, due to her speed-mumbling it then telling me to have a good weekend... I sent them the pics, and instructions that I will not be needing a replacement, just a shipping label & a refund.

Still waiting for a reply...




Been a few months since I had the joy of unwrapping a shiny new BCM upper.

I think I'm long overdue.



So damn irritated right now, I'm actually planning on cleaning the dirt off of the beater carbine & selling it. Probably going to sell the KISS PSA rifle I built too.

Nuts to this.

..
Wow now that sucks. I think I may be done with PSA, my BCM upper, BCG and overall experience with them was over the top awesome. That company has exceptional shipping and quality control. I few months ago a recommended PSA to 2 of my wife's coworkers who I was building rifles for. One guys LPK was missing roll pins (I had spare's) and the other gentlemen had his upper shipped to Utah. I read Cole125's story and now I am reading yours. I really want to like them but they are making it hard.
__________________
RIP Okie
bmoore is offline  
Old 09-29-2012, 21:41   #54
bmoore
Senior Member
 
bmoore's Avatar
 
Join Date: Jan 2006
Location: Under a regime.
Posts: 4,277
Quote:
Originally Posted by Big Bird View Post
Hell, in 500 rounds that coating is going to be toast anyhow.

Just shoot the darn thing.
Separate your upper from your lower. Find your receipt for your upper and locate the company location. Drive with your upper to the location and beat whoever made your upper over the head with it.
__________________
RIP Okie
bmoore is offline  
Old 09-29-2012, 21:46   #55
NeverMore1701
Platinum Membership
Fear no evil.
 
NeverMore1701's Avatar
 
Join Date: Jun 2004
Location: Amarillo, Tx
Posts: 27,721
Quote:
Originally Posted by bmoore View Post
Separate your upper from your lower. Find your receipt for your upper and locate the company location. Drive with your upper to the location and beat whoever made your upper over the head with it.
__________________
And if we should die tonight
We should all die together
Raise a glass of wine
For the last time
NeverMore1701 is offline  
Old 09-29-2012, 21:53   #56
WoodenPlank
Who?
 
WoodenPlank's Avatar
 
Join Date: May 2010
Location: NW Florida
Posts: 7,675
Quote:
Originally Posted by bmoore View Post
Separate your upper from your lower. Find your receipt for your upper and locate the company location. Drive with your upper to the location and beat whoever made your upper over the head with it.


Couldn't have said it better myself.

Note to self: Add AR upper to list of potential LARTs.
__________________
Never argue with an idiot. They will drag you down to their level and beat you with experience.
WoodenPlank is offline  
Old 09-29-2012, 22:25   #57
Hour13
Tah-dah!
 
Hour13's Avatar
 
Join Date: Aug 2011
Location: San Antonio, TX
Posts: 2,116
Quote:
Originally Posted by Big Bird View Post
Hell, in 500 rounds that coating is going to be toast anyhow.

Just shoot the darn thing.
Well, no... lol. But lets say for the sake of argument that this was true.

If I was to stock my shelves with these parts, would you as a customer want me to tell you that?



That'd go over like a turd in a punch-bowl.

..
__________________
"I'll have a Coke..."

Quote:
Originally Posted by Rooster Rugburn View Post
She can't say stupid stuff with her mouth full of sausage.
Quote:
Originally Posted by Hour13 View Post
I have no problem charging somebody stark nekid, with a TP tail hanging from my butt... Maybe they'll go to their maker with a smile on their face.
Hour13 is offline  
Old 09-29-2012, 22:27   #58
Hour13
Tah-dah!
 
Hour13's Avatar
 
Join Date: Aug 2011
Location: San Antonio, TX
Posts: 2,116
Quote:
Originally Posted by WoodenPlank View Post
Don't know who you've been buying uppers from, but their anodizing must suck.
This +1,000,000


Must be that custom Krylon anodizing.
__________________
"I'll have a Coke..."

Quote:
Originally Posted by Rooster Rugburn View Post
She can't say stupid stuff with her mouth full of sausage.
Quote:
Originally Posted by Hour13 View Post
I have no problem charging somebody stark nekid, with a TP tail hanging from my butt... Maybe they'll go to their maker with a smile on their face.
Hour13 is offline  
Old 09-29-2012, 22:57   #59
Cole125
Silver Membership
Senior Member
 
Cole125's Avatar
 
Join Date: Apr 2008
Location: Far West, USA
Posts: 7,581
Quote:
Originally Posted by bmoore View Post
Separate your upper from your lower. Find your receipt for your upper and locate the company location. Drive with your upper to the location and beat whoever made your upper over the head with it.
Don't give me any ideas, I might go do that to whoever put my upper together at PSA!
Cole125 is offline  
Old 09-30-2012, 07:01   #60
TNGlockman
NRA Member
 
TNGlockman's Avatar
 
Join Date: Jul 2007
Location: Tennessee
Posts: 1,432
I ordered a stripped lower receiver and a LPK with the Magpul accessories in it from PSA a few weeks back. I got the LPK within a week or so, but it was missing the castle nut and latch plate for the buffer tube. I emailed them about it and got a reply the next day. A few days later, I received my parts in the mail. My lower was perfect though!

But...I also ordered a 16" mid-length upper from them a couple of weeks back, and now I'm really starting to get a little anxious about it after hearing all these horror stories from you guys!
__________________
"An armed society is a polite society". - Robert A. Heinlein

Last edited by TNGlockman; 09-30-2012 at 07:37..
TNGlockman is offline  
Old 09-30-2012, 07:25   #61
faawrenchbndr
CLM Number 281
NRA Life Member
 
faawrenchbndr's Avatar
 
Join Date: Nov 2005
Location: US
Posts: 31,974
It just does not pay to deal with companies with questionable
CS & spotty quality control.
faawrenchbndr is offline  
Old 09-30-2012, 10:42   #62
Cole125
Silver Membership
Senior Member
 
Cole125's Avatar
 
Join Date: Apr 2008
Location: Far West, USA
Posts: 7,581
Quote:
Originally Posted by faawrenchbndr View Post
It just does not pay to deal with companies with questionable
CS & spotty quality control.
I agree, they need to get their act together.

I have had very positive experiences Rainier Arms and PK Firearms(check PK out if you want LPKs and stock kits at your door in 3 days), same day shipping and great CS.

They will be getting my money for AR15 related purchases in the future.
Cole125 is offline  
Old 09-30-2012, 11:07   #63
Trey83
Senior Member
 
Trey83's Avatar
 
Join Date: Feb 2010
Posts: 1,452
Quote:
Originally Posted by Cole125 View Post
I agree, they need to get their act together.

I have had very positive experiences Rainier Arms and PK Firearms(check PK out if you want LPKs and stock kits at your door in 3 days), same day shipping and great CS.

They will be getting my money for AR15 related purchases in the future.
I agree. I've had great service from both Rainier and PK Firearms.
__________________
Act as if what you do makes a difference. It does.
Trey83 is offline  
Old 09-30-2012, 16:37   #64
Big Bird
NRA Life Member
 
Big Bird's Avatar
 
Join Date: Aug 2003
Posts: 10,054
Folks, that's not a bare surface. The interior has a dry microfilm coating that's sprayed on top of the anodizing and baked on. That's a milspec standard for an AR.

Sometimes the coating is a little grey. Sometimes its black. I've seen it both ways. Neither is wrong. But the stuff doesn't last.

It wears off on the interior wear points fairly quickly. So where the rails on the bolt touch the receiver. The Charging handle slot. and a few other areas that get a workout when the bolt cycles.

But the pic looks like a standard dry film application with just a little overspray on the bottom of the receiver. Its black underneath. I promise. No big deal.

Go shoot it.
__________________
Big Bird,

“Est Nulla Via Invia Virute”

Last edited by Big Bird; 09-30-2012 at 16:50..
Big Bird is offline  
Old 09-30-2012, 17:43   #65
Cole125
Silver Membership
Senior Member
 
Cole125's Avatar
 
Join Date: Apr 2008
Location: Far West, USA
Posts: 7,581
Maybe its not a big deal, but its more the principle here. PSA has the "I don't care about you once you give me money" attitude towards its customers and that is NOT right and NOT acceptable.

PSA is just ****ing up time and time again, a company can't just do that and succeed.

Last edited by Cole125; 09-30-2012 at 17:44..
Cole125 is offline  
Old 09-30-2012, 17:44   #66
DeputyAlex
Senior Member
 
DeputyAlex's Avatar
 
Join Date: Jan 2008
Posts: 167
Quote:
Originally Posted by Hour13 View Post
My last order was a 16" carbine upper, LBK, carry-handle sight, & CH. After the usual 15 days, I got the upper... and nothing else. I called, and they(very friendly and helpful) told me they forgot to send the other package.


They shipped it quickly, I got it 3 days later. And it appears they doubled it up somewhere, as I received an email saying the same group of parts was shipping out, due in today. That'd be cool, we'll see.

I think what we're seeing is a company that has blown up so drastically & so quickly, that they're having problems staying on top of things. I sincerely hope they get properly staffed up soon, Be a shame to see this otherwise impressive company fail.
DING DING DING DING we have a winner Folks

That's exactly what going on. It's extremely hard for a company to keep up with fast growth.the company I work for experienced and is experiencing the same thing we grow an of average 15-20% since 2003 we have virtually been untouched by the recession. The downside is we screw up a lot about 15 orders per day, not all salespeople read there emails, and listen to voicemails. It's really hard to ship 400-500 orders in a day UPS has cut off times and huge fines if you dont ship ORMD packages correctly. Stick with them give them more chances as long as they fix the problem it's OK it's just a hobby for the most us anyway.
DeputyAlex is offline  
Old 09-30-2012, 17:46   #67
Warp
ΜΟΛΩΝ ΛΑΒΕ
 
Warp's Avatar
 
Join Date: Jul 2005
Location: NE of Atlanta
Posts: 29,847
Quote:
Originally Posted by DeputyAlex View Post
Stick with them give them more chances as long as they fix the problem it's OK it's just a hobby for the most us anyway.
I'd rather not be the guinea pig that helps find out which direction PSA ends up going.
__________________
The only thing necessary for evil to triumph is for good men to do nothing.

I HIGHLY recommend Google Chrome and Adblock to all world wide web users. (I would have left GT a long time ago without these extensions!)
Warp is offline  
Old 09-30-2012, 17:47   #68
Big Bird
NRA Life Member
 
Big Bird's Avatar
 
Join Date: Aug 2003
Posts: 10,054
Quote:
Originally Posted by Cole125 View Post
Maybe its not a big deal, but its more the principle here. PSA has the "I don't care about you once you give me money" attitude towards its customers and that is NOT right and NOT acceptable.

PSA is just ****ing up time and time again, a company can't just do that and succeed.
Nothing to say about the principle of thing. But the receiver is fine.
__________________
Big Bird,

“Est Nulla Via Invia Virute”
Big Bird is offline  
Old 09-30-2012, 18:26   #69
NeverMore1701
Platinum Membership
Fear no evil.
 
NeverMore1701's Avatar
 
Join Date: Jun 2004
Location: Amarillo, Tx
Posts: 27,721
Quote:
Originally Posted by Big Bird View Post
Nothing to say about the principle of thing. But the receiver is fine.
Wouldn't be fine for me.
__________________
And if we should die tonight
We should all die together
Raise a glass of wine
For the last time
NeverMore1701 is offline  
Old 09-30-2012, 18:42   #70
mjkeat
Senior Member
 
Join Date: Jun 2009
Location: Midwest
Posts: 3,450
Me either and I could care less what it looks like as long as it functions. However even if it functions 100% the principle of the matter would require something being said/done.
mjkeat is offline  
Old 09-30-2012, 18:43   #71
NeverMore1701
Platinum Membership
Fear no evil.
 
NeverMore1701's Avatar
 
Join Date: Jun 2004
Location: Amarillo, Tx
Posts: 27,721
Quote:
Originally Posted by mjkeat View Post
Me either and I could care less what it looks like as long as it functions. However even if it functions 100% the principle of the matter would require something being said/done.
Precisely.
__________________
And if we should die tonight
We should all die together
Raise a glass of wine
For the last time
NeverMore1701 is offline  
Old 09-30-2012, 18:46   #72
glock031
Senior Member
 
glock031's Avatar
 
Join Date: Jun 2010
Posts: 620
Looks like light grey dry film to me from the pic. But if the OP says it aint right (receiver right in front of him) then it aint right and PSA should make it right.

I bought my last upper from them dec 2011. All mine been GTG. But have a bad gut feeling about thier quality since then on. Especially thier madness uppers. It's been hard for customers to even get a straight up answer from them on thier site since the beginning of this year.

Check out AIM surplus for some of the best deals on COMPLETE uppers. DD CHF barrels with spikes (no logo) upper receivers/BCG/CH. Choices of $200+ DD&Troy rails -w- pinned LP DD gas blocks or FSB.- 650-699.....
__________________
22lr -9x19 -357sig -40sw -22wmr -5.56/223 -12ga
glock031 is offline  
Old 09-30-2012, 18:56   #73
Big Bird
NRA Life Member
 
Big Bird's Avatar
 
Join Date: Aug 2003
Posts: 10,054
I like the grey dry film better than the black. When I have a new gun it shows me the wear points better than the black and makes it easier to see if I'm getting more contact on one side or the other that could indicate something is off kilter with the bolt or gas tube. But that's me.

Back ten-twelve years ago pretty much all the uppers had the grey coating. Least most of the ones I built for myself and others. Colt still uses it on their lightweight uppers.

If it were bare it would be silver not grey. But you can clearly see the overspray on the lower part of the inside and also where the forward assist comes into the receiver.

I don't have the receiver to tell you there might not be something else wrong but it looks normal to me having dealt with a couple of dozen over the years.
__________________
Big Bird,

“Est Nulla Via Invia Virute”
Big Bird is offline  
Old 09-30-2012, 19:28   #74
Hour13
Tah-dah!
 
Hour13's Avatar
 
Join Date: Aug 2011
Location: San Antonio, TX
Posts: 2,116
Lol, it ain't dry film guys. At the Mustang shop, I've blasted, machined, and welded up aluminum intakes. I've built more ARs than I could hope to remember, including stripping & re-finishing.

This is bare-assed aluminum. It looks grey because it was media-blasted.

In some spots, you can catch a nail where the finish stops.


Unreal...

..
__________________
"I'll have a Coke..."

Quote:
Originally Posted by Rooster Rugburn View Post
She can't say stupid stuff with her mouth full of sausage.
Quote:
Originally Posted by Hour13 View Post
I have no problem charging somebody stark nekid, with a TP tail hanging from my butt... Maybe they'll go to their maker with a smile on their face.
Hour13 is offline  
Old 10-01-2012, 13:31   #75
michael_b
BRC #1492
 
michael_b's Avatar
 
Join Date: Sep 2011
Location: Kansas
Posts: 823
Well I have actually managed a distribution center and I can tell you it's not easy.

Trying to find quality staff for shipping/receiving/warehousing positions is a pain in the.... Those jobs do not attract the highest quality candidates.

Now my own experiences are about 6 out 7 of my PSA orders have been perfect.

Yes getting them on the phone isn't easy. Marlene told me yet are getting up to 200 calls a day. They do not appear to have a team of CSRs answering phones and they really need to expand that.

It all smacks of growing pains. I really hope they get it all worked out.

Now someone referenced a package being route cross country then back. Unless they miss marked the address, that's a carrier issue not PSA's fault. I work in logistics and UPS and FedEx misroute things regularly. It just happens.




Posted from my iPhone
__________________
"The thing about quotes on the Internet is you cannot confirm their validity"- Abraham Lincoln

"Compromise on gun-rights? Did Rosa Parks settle for the middle of the bus?"-Mushinto
michael_b is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump




All times are GMT -6. The time now is 04:41.



Homepage
FAQ
Forums
Calendar
Advertise
Gallery
GT Wiki
GT Blogs
Social Groups
Classifieds


Users Currently Online: 924
238 Members
686 Guests

Most users ever online: 2,244
Nov 11, 2013 at 11:42