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Old 11-19-2012, 09:41   #51
pag23
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who knows, possible coating issues, packaging, handling, etc .... It appears that those who have bought them have to look to see what the blemish is.
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Old 11-19-2012, 17:20   #52
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I spoke with them on Wednesday about mine and they told me they are running about a week behind schedule on uppers, so most uppers are taking about 4 weeks to ship instead of 3. I ordered mine on Ocober 20th and it still hasnt shipped...



Starting to wish I had dropped the extra $50 on a comparable BCM upper, if for no other reason than a shorter wait.

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who knows, possible coating issues, packaging, handling, etc .... It appears that those who have bought them have to look to see what the blemish is.
Mine was a slight mark in the anodizing, nothing more.
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Old 11-19-2012, 17:37   #53
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who knows, possible coating issues, packaging, handling, etc .... It appears that those who have bought them have to look to see what the blemish is.
Mine only had a small blemish on the inside of the upper, and I didn't noticed it until putting my barrel on.
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Old 11-19-2012, 17:45   #54
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Starting to wish I had dropped the extra $50 on a comparable BCM upper, if for no other reason than a shorter wait.



Mine was a slight mark in the anodizing, nothing more.
LOL, well... But you saved $50.

Blems are not going to be anything other than visual imperfections. They are not going to sell receivers that are knowingly out of spec. DPMS on the other hand...

Last edited by mjkeat; 11-19-2012 at 17:46..
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Old 11-19-2012, 17:57   #55
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It is immature and inaccurate comments like this that drives animosity between forums.
It is.

And why I spend rarely look for legitimate information about the black rifles anywhere other than M4C these days. It just isn't worth the headache.
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Old 11-19-2012, 18:41   #56
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And why I spend rarely look for legitimate information about the black rifles anywhere other than M4C these days. It just isn't worth the headache.

That's wise. GT guru wannabees are M4C rejects.
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Old 11-19-2012, 18:43   #57
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That's wise. GT guru wannabees are M4C rejects.

Says the guy who is all over glocktalk right now?
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Old 11-19-2012, 19:40   #58
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That's wise. GT guru wannabees are M4C rejects.
While the knowledge base here is definitely not similar to that of a dedicated site like M4C, not everyone posting on this forum is ignorant on this weapon platform. There are several regular posters here who offer quality information. Who is to say that perhaps some of them are also well respected members over at M4C?

Last edited by surf; 11-19-2012 at 19:44..
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Old 11-19-2012, 19:43   #59
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It is.

And why I spend rarely look for legitimate information about the black rifles anywhere other than M4C these days. It just isn't worth the headache.
Nothing wrong with turning to M4C as that is where I refer people. However not everyone is familiar with the site and the Glock types might come to their own for advice on this platform. Nothing wrong with those attempting to give good information here also. Helps the entire shooting community.
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Old 11-19-2012, 21:01   #60
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Nothing wrong with turning to M4C as that is where I refer people. However not everyone is familiar with the site and the Glock types might come to their own for advice on this platform. Nothing wrong with those attempting to give good information here also. Helps the entire shooting community.
Oh, absolutely
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Old 11-22-2012, 09:46   #61
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Wise and well said.
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It is.

And why I spend rarely look for legitimate information about the black rifles anywhere other than M4C these days. It just isn't worth the headache.
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Old 11-22-2012, 10:46   #62
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Nothing wrong with turning to M4C as that is where I refer people. However not everyone is familiar with the site and the Glock types might come to their own for advice on this platform. Nothing wrong with those attempting to give good information here also. Helps the entire shooting community.

I much rather prefer the layout and feel of this website, but that's just personal preference, nothing to do with the people/information there.
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Old 11-29-2012, 11:57   #63
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Update time!

The faulty bolt arrived at BCM on Monday morning. I had an email back from this morning stating they had replaced the gas key and bolt screws and test fired the bolt to make sure everything was good. It is now on it's way back to me (it was actually mailed out yesterday), and should hopefully be here on Saturday.

This, boys and girls, is how customer service should be. That makes 2 BCM bolts on their way to me now - the repaired bolt, and a brand new one I ordered a couple days ago. The new bolt should be here tomorrow.

It will be interesting to see how the staking on the repaired bolt looks.
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Old 11-29-2012, 12:30   #64
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Not to slam another manufacturer,.....but THAT is why BCM
has so many loyal customers!
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Old 11-29-2012, 12:32   #65
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Not to slam another manufacturer,.....but THAT is why BCM
has so many loyal customers!
Agreed completely. All of my emails were answered in a timely fashion, and they took the right steps to fix the problem. They even told me exactly what they had done to fix the problem. I'm still curious to see what the new gas key (and staking job) looks like. Guess I will see on Saturday.
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Old 11-29-2012, 14:24   #66
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This, boys and girls, is how customer service should be.
Every company can make a mistake, but how they handle it is the difference.
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Old 11-29-2012, 14:32   #67
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That is good service, but I'm surprised they didn't just give you a new bolt. The threads would be suspect to me. But I'm not an engineer, so maybe they know only the screws could be goobered up.
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Old 11-29-2012, 15:01   #68
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That is good service, but I'm surprised they didn't just give you a new bolt. The threads would be suspect to me. But I'm not an engineer, so maybe they know only the screws could be goobered up.
Based off of their email, I assume they disassembled it and checked the carrier threads, and they were good to go. I doubt they would just slap new screws in without looking.
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Old 11-29-2012, 18:57   #69
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Every company can make a mistake, but how they handle it is the difference.
Along with how often the mistakes happen
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Old 11-29-2012, 18:59   #70
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Along with how often the mistakes happen
Good customer service goes a long way.
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Old 11-29-2012, 19:00   #71
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Good customer service goes a long way.
It does. But if I have to deal with Glock customer service again when I buy my next one (because it sucks and fails), that will be the end of that.

Just an example.

Another example: I sold all three of my KelTecs and do not intend to ever buy another. I don't give a **** that their customer service is great. I dislike that so many people have to deal with their CS because their products suck. But they are cheap and they 'fix' them, so people are happy. Well, some people. I'm not.
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Old 11-30-2012, 17:09   #72
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My busted bolt arrived at BCM on Monday. Wednesday I was notified it had been repaired and shipped back. The no-longer-busted bolt arrived today.

That's bleepin' fast.

The box was rather large and heavy for just having a BCG inside it though...

Black Rifle Forum

This, boys and girls, is how you keep customers loyal. A copy of the December 2012 SWAT Magazine (with 2013 calendar), a BCM mousepad (my foam one was getting worn out), and a fresh new BCM baseball cap. Hell, the bill of the cap had a nearly perfect curve in it (for my tastes) right out of the box.

The staking doesn't look much different than it did before, but I didn't take any detailed photos to compare. It'll be at least a week (maybe 2) before I can hit the range again to run the repaired bolt through its paces. At the moment, though, I am a VERY happy customer.
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Old 11-30-2012, 17:17   #73
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Looks like a happy meal for adults
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Old 11-30-2012, 17:19   #74
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Looks like a happy meal for adults
A happy meal that comes with hate and discontent?


I like it!
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Old 11-30-2012, 18:35   #75
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My local grocery store carries SWAT magazine. I like it. I have my SWAT calendar sitting on my reloading bench.
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