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Old 08-01-2010, 12:04   #201
branden
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Steve has always treated me right and saved me a ton of money.

But I also go in there knowing exactly what I want, and have knowledge on all firearms. I'm not a tire kicking retard looking for Lorcin 25s

He's been in business well over 10 years and makes good money. He's doing something right.
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Old 10-11-2011, 12:24   #202
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Wayne, it is the same Steve, same winning disposition, and same attitude.
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Old 10-11-2011, 19:46   #203
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No offense, but these matters are impossible to judge with only one side of the story.
That could be said about almost every post that makes a statement
about any subject.
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Old 05-06-2012, 11:15   #204
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Originally Posted by briansp82593 View Post
Yeah sure Steve, we have all heard this one before
exactly why you have two posts here, and they are in this thread.
Well, then. Maybe I'M Steve!
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Old 05-06-2012, 13:10   #205
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Originally Posted by llanero View Post
Well, then. Maybe I'M Steve!
Wow Llanero, I thought that I had a low post count.

Two posts in the same thread, just over two years apart...

<I'll go back to lurking now>
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Old 05-10-2012, 13:46   #206
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Originally Posted by Glk2021 View Post
I thought the only jerks were in the Bullet Stop in Wichita. That place is just as bad or worst. I used to go there for years but after the current owner bought it, it has gone down hill. The people that work there are rude at best. I spent 20 minutes in there looking at guns in the cases and reloading supplies and the "help" saw me but never asked to help or even cared I was there. I've spent alot of money in that place but never again. The last time I bought a gun from them, they could have cared less. When I finally got someone to wait on me and told them I wanted to buy a gun the reply was," let's see if you can pass a background check", then after it went through he says, "how many more can we sell you". I paid my money and left, never to return. They are not good for the gun industry and salesman there not. I know several people that justed to be long time customers that will never return as well. Good thing Gander Mountian came to town.
Bullet Stop is awful. I had the same type of experience you did. Went on a Friday afternoon looking to get a Glock 30 and couldn't get anyone to let me look at any guns. I then went to bullseye gun store and received false info from a store clerk who literally proclaimed to know it all. I went to cabelas and purchased my gun.

I don't get how these places stay in business. Then again, looking at their prices I guess the poor people that do buy guns there pay a premium.

To be fair, Bullseye does offer a good shooting range and gun rental service. I've had good experiences in there- I just seem to remember the negative ones most.

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Last edited by clinttho; 05-10-2012 at 13:55..
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Old 05-19-2012, 10:11   #207
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Contact the owner...

Quote:
Originally Posted by bbeach View Post
First off let me quick say my main firearm is a G22, but this day I was hunting down Walther P22 accessories... This was my experience at EDI Plus Gun Shop in Nixa, MO.

I know that I'm new here but I'm certainly not new to shooting sports growing up with a 26 year veteran of the Olathe, KS police dept as a Father. Yesterday was far and away the worst experience of my life at a gun shop and I'm not one to bad mouth people or a business, but something must be said about EDI Plus Gun shop in Nixa, MO (Kinder Street).

My neighbor and I went in there just to check out his selection of firearms, reloading equipment and ammo prices yesterday after I called to see if he had any P22 Magazines.

First off we were kindly asked upon entry if they help us find anything, to which we replied "No thanks just looking around!"

Later I asked a man behind the counter about the P22 price they had in the case and he kindly told me he didn't work there and yelled over to a group of guys and said "Steve this guy has a question". Someone from the group of doughnut eating bystanders replied with "What do you want?"... Not knowing which one of them spoke (none of them were looking at me) I said "Which one is Steve I didn't see which of you spoke?".

Steve then stepped from out of the group to once again in a rude tone say "The one that just asked you what YOU want!". I quickly apologized and said I didn't see which one spoke. I then proceeded to ask about the P22. Steve gave me the prices but seemed bothered by my question. I thanked him and returned to looking around the store.

While browsing the store I picked up three manufacturer brochures; a S&W, Ruger and lastly a Kimber. I carried them all through the store while continuing to look. Steve then came from behind to counter and said in a loud tone of voice so all his buddies could hear "You called earlier about P22 Mags right!? FUNNY how I figured that out huh?" Steve then returned to the counter after smugly smiling at me and his buddies. At that time I had had enough of his rudeness, thanked him and proceeded to the door, when Steve in an even louder tone of voice yelled from across the shop "Are you taking those magazine from my store?" (meaning the free brochures)

I responded with "Is that okay? They are free bruchures right?".

Steve - "If you think so - thanks for coming in" (again a very rude tone of voice)

My neighbor who had accompanied me turns and says "Are they magazines or brochures?" (they are in fact manufacturer brochures)

Steve then replies in an even louder tone of voice "LOOK I just want people to be nice to me in my store and ASK before they take things - thanks for coming in now GO"

I then again asked "Are they not free? Is this okay"

Steve again replied "Thanks for coming in" (again rude tone of voice).

WE LEFT despite wanting to get into a confrontation with Steve.

Now I understand I was in there asking about a relatively cheap, low caliber firearm but that doesn't give this gun shop owner the right to treat ANYONE like this. Customer, potential customer or NO. VERY Unacceptable and while I very well could have eventually spent a considerable amount of $$$ in this store I will never go back nor will I let any friends ever go there.

The worst part about this for Steve and EDI Plus Gun Shop is that my neighbor that accompanied me, his wife works for a competing gun shop across town and she now knows the way in which we were treated. Do you think she'll ever recommend someone go to his shop? The kicker is that I work for one of the two largest outdoor retailers in the Country (I'm sure if you shop at either of them and you put two and two together with the location you can figure out which one!) and unfortunately for Steve and EDI I come into contact with more than my fare share of hunters, shooters and outdoor enthusiasts and therefore will have the opportunity to tell this story to many a potential customer.

Again I just wanted to share this experience because no one should be treated this way, and if you have the opportunity to shop at a local gun shop in the SW Missouri area I STRONGLY suggest you steer clear of Steve and EDI Plus in Nixa.

Maybe Steve would have been more respectful had I questioned him regarding Glock Accessories or something of a higher caliber, but simply put this was a terrible experience.

Anyone else ever have an experience like this?
Why not write a letter or send the owner an email. Find out the owners name and attention it to him and tell him the story. Also post it on there facebook page if they have one.
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Old 05-19-2012, 10:26   #208
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Originally Posted by 1851coltnavy View Post
Having done business with him for the last 19 years, I can only relate my personal experience with Steve, owns EDI Plus: he sells his wares at a fair price, gives good value for trades, and has gone out of his way to accomodate me when he did not have to do so.

Rarely have I been in his store when he did not have a bunch of customers, with more streaming in the door behind me. I wait my turn, get what I need, and leave satisfied. Steve may seem brutally straightforward to some, but I know him as sincere, honest, and hard-working.
You weren't one of those donut eaters, were you?
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Last edited by 2-8 Marine; 05-19-2012 at 10:28..
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Old 05-19-2012, 10:41   #209
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There was a time when I was dealing with a Gun Shop in Eaton, Township, Ohio but one Moron there made it impossible for me to continue. Everyone else at the shop was friendly and very professional, but because of the attitude, arrogance and down right ignorance of this one employee, I haven't entered that gunshop in three years. The owner of this store has three other shops in various locations near Cleveland and Lorain, Ohio and I've been treated wonderfully by the employees at these shops. I believe this points out how ONE bad apple can spoil a business for you.
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Old 05-19-2012, 11:06   #210
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Originally Posted by 2-8 Marine View Post
There was a time when I was dealing with a Gun Shop in Eaton, Township, Ohio but one Moron there made it impossible for me to continue. Everyone else at the shop was friendly and very professional, but because of the attitude, arrogance and down right ignorance of this one employee, I haven't entered that gunshop in three years. The owner of this store has three other shops in various locations near Cleveland and Lorain, Ohio and I've been treated wonderfully by the employees at these shops. I believe this points out how ONE bad apple can spoil a business for you.
Did you let the owner know? Its usually the case that if you had a problem with the guy, you're not alone. Therefore the guy is costing the owner business.

I know I would want to know. Then I can investigate and take any appropriate action.


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Old 05-19-2012, 11:31   #211
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The instant I read the title I knew you had met "Steve"

If he were the only person selling gun within 100 mile; I'd drive the 100 miles just so I wouldn't have to deal with the @!!

P.S. to IrishRifles & Frageman, the @hole IS the owner!

Last edited by F350; 05-19-2012 at 11:33..
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Old 05-19-2012, 12:19   #212
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Originally Posted by Fragman View Post
Did you let the owner know? Its usually the case that if you had a problem with the guy, you're not alone. Therefore the guy is costing the owner business.

I know I would want to know. Then I can investigate and take any appropriate action.


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Yes, I did and as of last week I heard the guy is still there.
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Last edited by 2-8 Marine; 05-19-2012 at 12:20..
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Old 05-20-2012, 08:21   #213
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Quote:
Originally Posted by bbeach View Post
First off let me quick say my main firearm is a G22, but this day I was hunting down Walther P22 accessories... This was my experience at EDI Plus Gun Shop in Nixa, MO.

I know that I'm new here but I'm certainly not new to shooting sports growing up with a 26 year veteran of the Olathe, KS police dept as a Father. Yesterday was far and away the worst experience of my life at a gun shop and I'm not one to bad mouth people or a business, but something must be said about EDI Plus Gun shop in Nixa, MO (Kinder Street).

My neighbor and I went in there just to check out his selection of firearms, reloading equipment and ammo prices yesterday after I called to see if he had any P22 Magazines.

First off we were kindly asked upon entry if they help us find anything, to which we replied "No thanks just looking around!"

Later I asked a man behind the counter about the P22 price they had in the case and he kindly told me he didn't work there and yelled over to a group of guys and said "Steve this guy has a question". Someone from the group of doughnut eating bystanders replied with "What do you want?"... Not knowing which one of them spoke (none of them were looking at me) I said "Which one is Steve I didn't see which of you spoke?".

Steve then stepped from out of the group to once again in a rude tone say "The one that just asked you what YOU want!". I quickly apologized and said I didn't see which one spoke. I then proceeded to ask about the P22. Steve gave me the prices but seemed bothered by my question. I thanked him and returned to looking around the store.

While browsing the store I picked up three manufacturer brochures; a S&W, Ruger and lastly a Kimber. I carried them all through the store while continuing to look. Steve then came from behind to counter and said in a loud tone of voice so all his buddies could hear "You called earlier about P22 Mags right!? FUNNY how I figured that out huh?" Steve then returned to the counter after smugly smiling at me and his buddies. At that time I had had enough of his rudeness, thanked him and proceeded to the door, when Steve in an even louder tone of voice yelled from across the shop "Are you taking those magazine from my store?" (meaning the free brochures)

I responded with "Is that okay? They are free bruchures right?".

Steve - "If you think so - thanks for coming in" (again a very rude tone of voice)

My neighbor who had accompanied me turns and says "Are they magazines or brochures?" (they are in fact manufacturer brochures)

Steve then replies in an even louder tone of voice "LOOK I just want people to be nice to me in my store and ASK before they take things - thanks for coming in now GO"

I then again asked "Are they not free? Is this okay"

Steve again replied "Thanks for coming in" (again rude tone of voice).

WE LEFT despite wanting to get into a confrontation with Steve.

Now I understand I was in there asking about a relatively cheap, low caliber firearm but that doesn't give this gun shop owner the right to treat ANYONE like this. Customer, potential customer or NO. VERY Unacceptable and while I very well could have eventually spent a considerable amount of $$$ in this store I will never go back nor will I let any friends ever go there.

The worst part about this for Steve and EDI Plus Gun Shop is that my neighbor that accompanied me, his wife works for a competing gun shop across town and she now knows the way in which we were treated. Do you think she'll ever recommend someone go to his shop? The kicker is that I work for one of the two largest outdoor retailers in the Country (I'm sure if you shop at either of them and you put two and two together with the location you can figure out which one!) and unfortunately for Steve and EDI I come into contact with more than my fare share of hunters, shooters and outdoor enthusiasts and therefore will have the opportunity to tell this story to many a potential customer.

Again I just wanted to share this experience because no one should be treated this way, and if you have the opportunity to shop at a local gun shop in the SW Missouri area I STRONGLY suggest you steer clear of Steve and EDI Plus in Nixa.

Maybe Steve would have been more respectful had I questioned him regarding Glock Accessories or something of a higher caliber, but simply put this was a terrible experience.

Anyone else ever have an experience like this?
Eveyone has a bad day, but to me in sounds like he is just not into the buisness anymore (burned out) Maybe did to many Gun Shows .
I would go back and have a talk with him. If he comes off as a real jerk again, then don't go back.
I ses this at some of the firearms stores here in Indiana.
It like some owners just want to sell to you, but do not ask questions.
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Old 05-20-2012, 17:46   #214
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Antelope Valley Gun Shops in CA also SUCK!

You guys think you got it bad as far as guns shops are concerned. Here in this hell hole they call the Antelope Valley, CA., we have a total of three guns shops. If you want horrible service, highway robbery prices and a lousy selection then the AV is the place for you! Can't wait to retire and get the hell out of CA!!!!!!!!!!!!!!!!!!!!
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Old 05-20-2012, 18:31   #215
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Originally Posted by teflon-tim View Post
i had a bum laught at me in a local shop b/c i wanted to rent a glock 27. then he told me how GAP and 10mm ammo is just stupid. should have asked him what he 'suggested' and returned laughter
I see what you did there

Or was the bum really that biffed on his model/caliber match up?

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Old 05-20-2012, 18:38   #216
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Funny bc I read this while thread today and noticed it was dated 2008, it's awful that you have service in your area like that. I'm not the type of person to take any rudeness w/o getting confrontational so I commend you on your behavior
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Old 12-31-2012, 13:16   #217
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I also had a very bad experience with Steve from EDI.

I called inquiring about a purchase and he hung up on me twice. Steve was incredibly rude, emotionally abusive, and unprofessional.

Later, I was at another gun shop and I heard many stories about how he treats his customers. One shop owner said that he has had women looking for birthday presents for their husbands come in sobbing due to Steve's extreme harshness.

With so many better alternatives, I don't know why anyone would go to EDI Plus.

Edit: My encounter with Steve was recent (past week) so he shows no sign of changing.

Last edited by georgeaberglass; 12-31-2012 at 13:19..
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Old 12-31-2012, 15:30   #218
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Quote:
Originally Posted by bbeach View Post
First off we were kindly asked upon entry if they help us find anything, to which we replied "No thanks just looking around!"
In large stores, such a response is appropriate. In small stores, however, etiquette demands that we ask permission to browse, rather than being presumptuous. For example: "No thank you. Is it alright is we just look around?"

Quote:
While browsing the store I picked up three manufacturer brochures; a S&W, Ruger and lastly a Kimber. I carried them all through the store while continuing to look...I had had enough of his rudeness, thanked him and proceeded to the door, when Steve in an even louder tone of voice yelled from across the shop "Are you taking those magazine from my store?" (meaning the free brochures)

I responded with "Is that okay? They are free bruchures right?".

Steve - "If you think so - thanks for coming in" (again a very rude tone of voice)

My neighbor who had accompanied me turns and says "Are they magazines or brochures?" (they are in fact manufacturer brochures)

Steve then replies in an even louder tone of voice "LOOK I just want people to be nice to me in my store and ASK before they take things - thanks for coming in now GO"

I then again asked "Are they not free? Is this okay"
Again, you have to remember that you are not in a Wal-Mart or a Cabelas; you are a guest in this guy's shop. In a small shop, to be polite, one should never assume that anything is free for the taking. Just as we should always ask before we handle any merchandise, we should always ask before walking out with anything, no matter what.
Quote:
Steve again replied "Thanks for coming in" (again rude tone of voice).

WE LEFT despite wanting to get into a confrontation with Steve.
You were in a confrontation with Steve.
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Old 12-31-2012, 15:49   #219
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People still do business with Steve because sometimes he is the only one that has what people want. About a month and a half ago a couple of my friends from work were looking to buy a Rock River Tactical Elite 2 AR15. Steve's was the only place that had this gun that they could find. It was backordered everywhere else. That was the only reason they did business with him. I live in the town where he currently has his business and he still has a crappy rep. and has for years. I have not been in his shop since he moved to Nixa but dealt with him at his previous location and didn't have a problem with him but know plenty of people who have.

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Old 12-31-2012, 15:53   #220
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I use this thread as a calendar marker to make that vital, once a year battery change in all my Aimpoints.
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