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Old 10-31-2013, 13:59   #19
Paul7
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Join Date: Dec 2004
Location: East of Eden
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Quote:
Originally Posted by Jim Watson View Post
"Good Customer Service" seems to be defined on the internet as a willingness to sell a defective product followed by the ability to convince you they are doing you a favor by fixing it.
I like to hear about the sort of service described as "I took it out of the box and it looks good and shoots great."
Exactly, sending a defective gun back to the customer numerous times is terrible customer service.
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