I've received excellent customer service from H&K, including both free and heavily discounted parts. I've had the rep/gunsmith send me parts (free) from his workbench stash when the "for sale" parts were backordered so I could get my gun back up and running.
I also had the gunsmith give me some hints and tips on making the repair easier (the "secret" to installing the trigger spring).
In my experience their CS is easily the equal of S&W and Glock.
Last edited by NMGlocker; 10-27-2013 at 09:55..