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I guess I was one of the chosen ones, I dialed that 858-569-4000 and within 4 rings I got hold of a nice young lady who was able to transfer me to a guy in customer service, explained I hadnt received a e-mail RE a purchase I made 3 days ago. He was nice enough to explain they are that far if not farther behind in processing new orders. He pulled my order and processed it(obviously I wasnt buying mags). I let him know how upset people are with their service right now and he said he would pass it on.
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