Glock Talk - View Single Post - My rules of business communications

alba666 · 01-26-2013, 16:24

Create an audit trail when:

1) Anyone tries to make their lack of planning your problem. The 4:30 customer callback and finding the customer gone REQUIRES an email to them and your boss with your need for more data and how to reach you on Monday. The poor planner will blame you when challenged by their boss why they didn't deliver. Your boss needs to be informed so they are empowered to have your back.

2) You receive verbal orders in an adversarial situation (especially if the other party brings their subordinate/peer/boss as witness). Document to person in authority (or your lawyer) so the story doesn't change later.

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01-26-2013, 16:24	#24
alba666 WWJGD Join Date: Dec 2009 Location: Tuscaloosa, AL Posts: 670	Create an audit trail when: 1) Anyone tries to make their lack of planning your problem. The 4:30 customer callback and finding the customer gone REQUIRES an email to them and your boss with your need for more data and how to reach you on Monday. The poor planner will blame you when challenged by their boss why they didn't deliver. Your boss needs to be informed so they are empowered to have your back. 2) You receive verbal orders in an adversarial situation (especially if the other party brings their subordinate/peer/boss as witness). Document to person in authority (or your lawyer) so the story doesn't change later. Posted using Outdoor Hub Campfire __________________ Real women have real bodies with lotsa curves so I can hug'em really tight and not get bruises!