I only answer the phone if my boss calls. I return voicemails with emails. I am way too busy and my priorities are MY priorities, not your lack of planning or understanding of the job you have been doing for 10+ years. I bet 50% of the emails I respond to are simply replies asking for the most relevant info, that its almost impossible to figure out how these people survive.
Every one on one call always ends with someone wanting to **** chat about weekend plans or how bad they hate their jobs. That's what happy hour is for, stop raping my ear hole when I'm busy.
17 + 30 = 21