Originally Posted by CitizenOfDreams
Because so many people I deal with seem to live by the rules that are exactly opposite. Just an example from today...
3:45PM - a representative of our client (a company with a 9-digit quarterly revenue) sends me an e-mail requesting a quote. Needs it today
4:30PM - I read my mail, immediately call the guy back with a followup question (he left out one small yet critical piece of information), get his voice mail. Apparently, he has left for the weekend.
I guess he didn't really need it that badly, or else he'd have been emailing or calling you to see how long before you had the quote prepared. Total failure on his part, although you'll end up looking like the bad guy, most likely.