Originally Posted by IndianaMatt
As someone pointed out above: Apple does have some of the best support in the business.
Can you take your Toshiba or Sony PC back to the place you bought it, only to have someone sit down with you for free to explain and help you fix the issue you were having?
I can go to the Apple store in town and do just that.
The bold part tells it all. Do you have a free ObamaPhone, too?