Originally Posted by .264 magnum
1. One can easily make an appointment over the net and see an Apple Genius Bar person with no wait.
2. For many issues a Genius Bar person will help without Apple Care.
3. Apple Care also avails one to extensive over the phone/email support. For the record I don't buy Apple Care.
ETA - Apple stores also put on little scheduled tutorials about various things Apple - like it or not that's advantage over pc makers. I've never anything similar from a PC maker.
Apple has the best support for their products out of probably any other company. I would not try to argue against that. Having said that, I have never taken my computer to an Apple store because I am capable of fixing whatever goes wrong myself, so even the best warranty is not a selling point for me. I am much more concerned with how much I get for the price I pay.
And my own personal experience with my mac as well as my friend's mac solidified my belief that a mac and a high-end PC will last and perform the same. His computer ran like absolute crap before I got to it. A RAM upgrade helped quite a bit, and wiping and reinstalling Snow Leopard helped even more. All computers will slow down over time, and there is nothing magical about OSX that prevents performance degradation.