My audio didn't pick up the incident too well. Was that video rolling before it all started? Or was the verbal going from the start?
My take is verbal is verbal. When you go over the counter like that it's on and you get whatever comes your way.
Me as Judge:
The video doesn't show me any evidence of you getting hit.
Did you get hit?
Did it hurt?
Did you bleed?
They don't teach this in school. Lesson learned.