Dealerships do this crap on purpose so they can get you to buy the car and then get more money out of you. They are playing a game which in this case they went too far.
Car dealerships are places where a lot of money is moving around. A few people have to be hired that could be done by fewer people, but they have to hire more so they can "watch" each other. Basically, they get paid well to make sure everyone follows the rules. They don't work for their money, they don't "earn" money, they just make money. Because there are many people making lots of money, lots of money needs to be made, so often, it's hard to do this so they claim they struggle all the time. Kind of like banks.
Last edited by JW1178; 09-30-2012 at 10:52..