its failzero that do the re-finish. I would contact them and have it fixed.
http://www.failzero.com/
Hope it all gets fixed for you.
CG
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"Winning is not a sometime thing: it's an all the time thing. You don't win once in a while; you don't do the right thing once in a while; you do them right all the time. Winning is a habit. Unfortunately, so is losing." --Vince Lombardi
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